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Onboarding & training

Set up in an hour.
Trained on your own work.

Every studio starts with a $149 kickoff: an hour with a specialist, in your own account, setting up the things that usually take an afternoon. After that, book training by the session, on the parts of Workroom your studio actually uses.

Trusted by the studios doing the work

The kickoff

One hour, and your studio is set up

The kickoff is required once for every studio, and it’s where your go-live starts. A specialist works with you in your own account, so the settings are right before your team starts relying on them.

  • Company details and logo
  • Team invites and roles
  • Your room list and codes
  • Document numbering
  • Tax rates and payment methods
Training sessions

Book the hour you need, on the topic you need

Every session is 60 minutes, live with a specialist, for $100. Pick your topic when you book, bring whoever on your team should be there, and work on your own projects.

Money

QuickBooks Online

How the mapping works and what we suggest, with your bookkeeper on the call.

Services and fees

Design fees billed flat, hourly or by the square foot, plus service and activity fees.

Retainers

Collecting, allocating and paying out client funds.

Products and ordering

Imports

Products with images, contacts, and vendors with their trade terms.

Purchase orders

Vendor terms, deposits, receiving and bills.

Brand standards

The spec rules Walter checks every selection against.

Studio and clients

Roles and permissions

Who sees pricing, costs and client money.

Client portal

Branding, look and feel, and what your clients see.

Proposals, contracts and forms

Templates, signing fields and intake forms.

Team and automation

Automations

Triggers, waits and ready-made templates.

New-hire training

The daily workflow for designers and assistants.

Reports and Live Project Audit

Reading your margins, for owners and principals.

QuickBooks needs your bookkeeper. We’re not bookkeepers, so we don’t create or change your chart of accounts. We show you how the mapping works in Workroom and what we suggest, and your bookkeeper decides how your books are set up. Bring them to the session.

Session packs

Train the whole year, for less

Buy sessions ahead and use them on any topic, for anyone on your team, within 12 months.

3 sessions

For a new hire, or one module in depth

$270$90 a session

Save $30 on booking one at a time

Buy a pack
10 sessions

For a studio that trains every new person properly

$700$70 a session

Save $300 on booking one at a time

Buy a pack
Moving from another system too?

Complete migration packages from $695 include the kickoff, the QuickBooks session and 2 to 6 training sessions.

See data migration →
Questions we hear

Onboarding, specifically answered

Is the kickoff required?

Yes, once per studio. It’s how every studio goes live, and your thirty-day guarantee starts at go-live, not at signup. Every migration package includes it, so no studio pays for it twice.

Do I have to pay for support?

No. Support is included on every plan: chat in the app, email, bug fixes and feature requests, with a person answering in about a minute on average. Training sessions are optional, for when you want to go deeper. See how support works.

Who should come to the kickoff?

Whoever runs the studio day to day, often the owner or a studio manager. Anyone else you invite is welcome.

Do you set up our chart of accounts?

No. We’re not bookkeepers, and your books should be set up by the person who keeps them. In the QuickBooks session we show how the mapping works in Workroom and what we suggest, and your bookkeeper makes the calls.

What if a topic needs more than an hour?

Book two sessions back to back. QuickBooks and imports often take two.

Can we import our own contacts, vendors and products?

Yes, for free. Workroom has import templates for all three, and the kickoff shows you how to use them. If you’d rather we did it, the migration packages include it.

How long do session packs last?

Twelve months from purchase. Use them on any topic, for anyone on your team.

Start with the kickoff

Get your studio set up properly, once

Sign up, book your kickoff, and add training sessions whenever your team is ready for the next part of Workroom.